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ALL HAIL Steve Roberson!!
http://www-.luthiersforum.com/forum/viewtopic.php?f=10102&t=7614
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Author:  Steve Kinnaird [ Thu Jul 20, 2006 10:30 am ]
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Got a package from Colonial Tonewoods today. When Steve says quality tonewoods and personal service, he's not blowing smoke!
I sent Steve a scrap of binding material that I needed to have matched, and he nailed it! Perfect match, which will go on a guitar for my wife.
Also, I think he sanded his entire inventory of headplates to pick out two that a picky customer should just love. (Not my wife--she's not picky. I'm proof....) Anyway, this is service above and beyond the call of duty. (What... are you angling for repeat customers? Well, you've got one here.)

Steve, many thanks! Great job--and it is truly appreciated.

Steve K.Steve Kinnaird38918.8144560185

Author:  Brock Poling [ Thu Jul 20, 2006 12:29 pm ]
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See, I am telling you. I am addicted.


Author:  Jim Kirby [ Thu Jul 20, 2006 1:31 pm ]
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[QUOTE=Hesh1956] Steve is a first class guy with first class offerings.

I am part of the Colonial "Wood of the Month" club now. Every few weeks Steve just sends me something and debits my bank account. We don't even talk about it just happens and I am very glad that it does....... [/QUOTE]


Whoaa, there's a concept. "Gosh, honey, I just keep forgetting to send back the card ...."    

Author:  Serge Poirier [ Thu Jul 20, 2006 1:39 pm ]
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[QUOTE=Hesh1956] Steve is a first class guy with first class offerings.

I am part of the Colonial "Wood of the Month" club now. Every few weeks Steve just sends me something and debits my bank account. We don't even talk about it just happens and I am very glad that it does....... [/QUOTE]

I'm starting to believe that Steve is the guy behind the sofa! i mean the sofa episode , not behind your sofa,,, well ya know what i mean!

Author:  Alain Desforges [ Thu Jul 20, 2006 1:47 pm ]
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Steve's a first class bloke all right! My very first is Curly Cherry wood from Steve... Great service. Superb inventory...

The irony is not lost on me that I lost my 'cherry' to cherrywood!

I didn't even know about this forum back then! Ah... those pre-OLF days...

Alain Desforges38918.9510763889

Author:  vachterm [ Fri Jul 21, 2006 4:16 am ]
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thumbs up for Steve over here in Israel too!
i m amazed at his inventory,knowledge,patience and "will to serve" - absolutely great!


Udi.

Author:  Dave Rector [ Fri Jul 21, 2006 7:12 am ]
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My first order with Steve is in the mail. Can't wait to open the box when it gets here!

Author:  John Lewis [ Fri Jul 21, 2006 1:15 pm ]
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Howdy-

I got my first order from Steve about a month ago and he went way past the call of duty for me. I received 4 carpathian tops that are just the best. I told him the types of physical and visual characteristics I liked and once I opened the package I felt like I had picked out these myself. Steve's the man. Thanks again.

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